Fix Epson WF-C579, WF-C529 error codes 920201, 920022, 920062, 920222,…

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Epson WF-C579, WF-C529 Not Feeding Error

Error name:

•  Not feeding error (Paper Cassette (C1)) (Error code: 920021)
•  Not feeding error (Paper Cassette (C2)) (Error code: 920022)
•  Not feeding error (Paper Cassette (C3)) (Error code: 920023)

Error occurrence condition:

•  Occurs if the paper did not reach the feed sensor when paper feeding was executed.

Trouble related parts and causes:

•  Caused by paper (paper type, paper bent, etc.)
•  Foreign object or paper jammed in paper feed path
•  Feed roller worn out
•  Feed roller dirty
•  Feed sensor lever operation defect or damage
•  Feed sensor failure

How to fix Epson WF-C579, WF-C529 Not Feeding Error?

STEP 1: Check for a foreign object and remaining jammed paper

• Check that there is no foreign object or paper jam in the feed path. Is the result OK?
  • Yes? Go to step 2
  • No? Remove the foreign object or jammed paper.

STEP 2: Check the paper feed operation using genuine paper

• Check the paper feed operation using genuine paper. Did the error occur?
  • Yes? Go to step 3
  • No? Explain that the problem is caused by the paper.

STEP 3: Check the feed roller state

• Check that the feed rollers are not dirty, scratched or damaged.
  Is the result OK?
  • Yes? Go to step 4
  • No? Clean or replace the feed rollers

STEP 4: Check the feed sensor lever operation

• Move the feed sensor lever by hand to check the operation and whether the lever is damaged.
  Is the result OK?
  • Yes? Go to step 5
  • No? Reassemble or replace the feed sensor lever.

STEP 5: Check the feed sensor detection

• Check that the feed sensor detection operation is performed correctly with A40 All Sensor
  Check of the individual action checks.
  • Yes? Contact the Epson Service Support department
  • No? Replace the feed sensor.

Epson WF-C579, WF-C529 Stack Collapsed Error

Error name:

•  Stack collapsed error (Paper Cassette (C1)) (Error code: 920061)
•  Stack collapsed error (Paper Cassette (C2)) (Error code: 920062)
•  Stack collapsed error (Paper Cassette (C3)) (Error code: 920063)

Error occurrence condition:

• Occurs if separation of the paper with the separation roller could not be performed well, so the second sheet is in a half fed state and in a position different from the original paper feed start position.

Trouble related parts and causes:

• Caused by paper (paper type, paper bent, etc.)
• Feed roller worn out
• Feed roller dirty
• Cassette end guide position inappropriate

How to fix Epson WF-C579, WF-C529 stack collapsed error?

STEP 1: Check the paper feed operation using genuine paper

• Check the paper feed operation using genuine paper.
  Did the error occur?
  • Yes? Clean or replace the feed rollers.
  • No? Explain that the problem is caused by the paper.

Epson WF-C579, WF-C529 No Paper Error

Error name:

•  Stack collapsed error (Paper Cassette (C1)) (Error code: 920201)
•  Stack collapsed error (Paper Cassette (C2)) (Error code: 920202)
•  Stack collapsed error (Paper Cassette (C3)) (Error code: 920203)
•  Stack collapsed error (Rear tray) (Error code: 920205)

Error occurrence condition:

•  Occurs if there is determined to be no paper when printing is executed

Trouble related parts and causes:

•  Paper incorrectly loaded
•  Paper detection sensor failure
•  Paper detection sensor lever failure

How to fix Epson WF-C579, WF-C529 No Paper Error?

STEP 1: Check the paper loading state

• Check that the paper is correctly loaded in the cassette.
  • Yes? Go to step 2
  • No? Reload the paper.

STEP 2: Check the paper detection sensor lever

• Check that the paper detection sensor lever is not damaged.
  Is the result OK?
  • Yes? Go to step 3
  • No? Replace the paper detection sensor lever

STEP 3: Check the paper detection sensor

• Perform an individual action check and make sure that there is no sensor output error. (A50 to A54 Sensor Check)
  Is the result OK?
  • Yes? Replace the Main Board Assy.
    (If the trouble is not resolved after replacing the Main Board Assy, contact the Epson Service Support department.)
  • No? Replace the paper detection sensor.

Epson WF-C579, WF-C529 No Cassette/Tray Error

Error name:

•  No cassette/tray error (Paper Cassette (C1)) (Error code: 920221)
•  No cassette/tray error (Paper Cassette (C2)) (Error code: 920222)
•  No cassette/tray error (Paper Cassette (C3)) (Error code: 920223)

Error occurrence condition:

•  Occurs if the specified paper cassette is determined to be not attached.

Trouble related parts and causes:

•  Paper cassette incorrectly inserted
•  Paper cassette failure
•  Paper cassette detection sensor failure

How to fix Epson WF-C579, WF-C529 no cassette/tray error?

STEP 1: Check the paper cassette insertion state

• Check that the paper cassette is correctly inserted.
  • Yes? Go to step 2
  • No? Reload the paper.

STEP 2: Check the paper cassette

• Check that the paper cassette is not damaged.
  Is the result OK?
  • Yes? Go to step 3
  • No? Replace the paper detection sensor lever

STEP 3: Check the paper detection sensor

• Perform an individual action check and make sure that there is no sensor output error. (• A50 to A54 Sensor Check)
  Is the result OK?
  • Yes? Replace the Main Board Assy.
    (If the trouble is not resolved after replacing the Main Board Assy, contact the Epson Service Support department.)
  • No? Replace the paper cassette detection sensor.

Epson WF-C579, WF-C529 Printing checks, click here

Epson WF-C579, WF-C529 Paper occur error, click here

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